1111bat FAQ — Security to Withdrawal

Yes. SSL encryption is active across the entire 1111bat site — the padlock icon in your browser's address bar confirms the connection is secure. Your name, mobile number and payment details entered during registration are sent through encrypted channels and stored in a secure database on the server. Your personal information is not shared with any third party.

Immediately change your password from the 1111bat Login page and notify support via 24/7 live chat. If you cannot change your password, email the support team — they will temporarily lock the account and investigate. Also change your bKash or Nagad PIN separately, as your payment PIN should never be the same as your site password.

Fake sites usually make small spelling changes in the address bar (such as removing a "1" or adding an extra hyphen). Always verify the official 1111bat domain and bookmark it. Do not open links from unknown sources — especially links sent via social media or WhatsApp. If you have any doubt, ask in live chat.

Use at least 10 characters including uppercase letters, lowercase letters, numbers and one special character (such as @, #, !). Avoid easy patterns like your date of birth, phone number or "123456". Do not use your 1111bat password on any other site and do not share it with anyone. If you have trouble remembering it, use a secure password manager.

Never. The 1111bat support team will never ask for your OTP, password or bKash/Nagad PIN over the phone or in chat. If anyone claims to be a 1111bat representative and asks for this information, it is definitely a scam. Use your OTP as soon as it arrives and do not share it with anyone — if someone gets this information, both your account and your mobile wallet will be at risk.

The 1111bat VIP program has three tiers — Bronze, Silver and Gold. Each tier comes with weekly cashback calculated at a set rate on that week's net losses. Moving to a higher tier increases the cashback rate, and also gives access to priority support and special offers.

Continuing to play and bet regularly on 1111bat advances your tier based on your activity. Specific turnover thresholds are not published — tier changes are determined by overall account activity. The more active you are, the faster you will reach the next tier.

Weekly cashback is calculated on that week's net losses — meaning total losses minus total winnings. Example: a Silver tier member with ৳20,000 in net losses in one week receives ৳20,000 × 0.5% = ৳100 cashback — this is the maximum applicable rate at Silver. Gold members receive up to 0.8%.

1111bat has three VIP tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback. Each rate applies to that week's net losses.

Cashback is generally added to your account balance and can be used to continue playing. For details on withdrawal conditions, read the Terms and Conditions page or ask in live chat. Cashback is a reward for staying active — it is not a guarantee of winnings.

Yes, this is mandatory. The wallet or bank account used for withdrawal must be registered in the same name as your 1111bat account. If your bKash, Nagad or Rocket number is in someone else's name, the payment may be held and verification may take time.

Yes. The 1111bat withdrawal system runs 24 hours a day, seven days a week. You can submit a request at night or on public holidays. Funds typically arrive within 5 to 30 minutes, though bank transfers may take a little longer depending on the bank's own processing time.

A withdrawal may stay pending for several reasons: account information is still being verified, the name on the payment method does not match, or the wagering requirement on a bonus has not been met. If it has been pending for more than 30 minutes, contact live chat with your request ID. The support team will identify the issue and resolve it quickly.

The minimum withdrawal amount on 1111bat is ৳800. This applies equally to bKash, Nagad, Rocket and bank transfer. Although the minimum deposit is ৳100, your balance must be above ৳800 to make a withdrawal.

Withdrawals to bKash, Nagad and Rocket are usually completed within 5 to 30 minutes. Bank transfers may take a little longer depending on the bank's processing time. The full deposit and withdrawal process is explained in detail on the Wallet page.

Old cached data can slow down page loading. Go to your browser settings and clear the "Cache" or "Browsing Data", then reopen 1111bat. In Chrome this can be done via Settings → Privacy and Security → Clear Browsing Data. In most cases, pages load noticeably faster after clearing the cache.

Most game providers save the round result even if the connection is lost. After reconnecting and logging in, you will see the result of the last round. If a round result does not appear, contact live chat with the session time and game name — the support team will check the history and resolve it.

1111bat works on any modern smartphone, tablet or computer — on both Android and iOS. Chrome, Firefox, Safari and Edge browsers are supported. Games are HTML5-based, so no separate plugin or Flash installation is needed.

Open the site in Chrome, tap the three-dot menu in the top right corner, then select "Add to Home Screen". On iPhone, tap the Share button in Safari and select "Add to Home Screen". This creates an app-like icon so you do not have to open the browser each time.

Both the Android (APK) and iOS versions of the 1111bat app are available and must be obtained through official channels. Full details about the app are on the 1111bat App page. Downloading APK files from third-party sites is not safe — always use the official source.

No. Only one account per person is allowed on 1111bat. Opening multiple accounts may result in all of them being suspended and the balances being forfeited. If you cannot remember your old account details, recover them through live chat — do not open a new account.

Click the "Forgot password?" link on the 1111bat Login page. An OTP will be sent to your registered mobile number or email — use it to set a new password. Use the OTP quickly as it is valid for a limited time. If the problem continues, contact the support team.

Yes, you can log in from any device using the correct username and password. Logging in from a new device for the first time may trigger an OTP for account verification. Avoid logging in over public Wi-Fi and always log out when you are done.

Yes. You must be at least 21 years old to register and play on 1111bat. Providing your correct date of birth during registration is mandatory. Government-issued ID may be requested for age verification. Accounts for minors are not permitted — the Responsible Gaming page has more information on this.

To change your registered mobile number or email, contact the 24/7 live chat directly. You may need to provide some information for identity verification. For security reasons, this change cannot be made by yourself from the profile — it is processed by the support team.